Discontinuation of Service Repairs and Technical Support

Sept. 1, 2019

JR Americas will be ceasing all JR Service Repairs and Technical support effective September 1, 2019.

JR Americas has continued to service and support our loyal genuine JR customers for as long as reasonably possible, but it is now time to close this portion of JR Americas.

Any repair shipments in route will be refused and returned to sender. Any repairs currently in our system will be completed as is possible, or returned to the customer. Customers will be responsible for repair costs and or return shipping costs. All items that have not received a reply from the customer will be considered abandoned as of 9/30/2019 and will be disposed of at our discretion. Please contact us at [email protected] with any questions regarding repairs in process.

Although we are ceasing servicing, JR Americas still has a good inventory of genuine JR service parts for most JR radios in our inventory. Many of these parts are the last of the replacement parts available. JR Americas will be offering these remaining service parts and servicing tools for sale as a complete lot to any company or individual wanting to continue to support the many loyal JR customers who still prefer to use their older, reliable genuine JR radios.

For information on the purchase of these parts and tools, please contact us at [email protected].

JR Americas will continue to offer our remaining inventory of genuine JR Propo manufactured parts and accessories. Many of the JR items we have in stock are the last of the genuine JR manufactured products, and are of course limited to quantities on hand.

It was our honor to service and support our loyal JR modelers, and we wish you the best of modeling in the future.

JR Americas