Contact Us
If you have a question about our reviews, a correction to flag, or a business inquiry, this is the right place. The team behind Poker (jramericas.com) monitors incoming messages and aims to respond to every genuine inquiry promptly.
How to Reach Us
You can contact the editorial team by email at [email protected]. Please use a clear subject line so your message reaches the right person — for example, "Review query: [site name]" or "Partnership inquiry."
We read every message. Response times vary by inquiry type, but you can typically expect a reply within two to three business days for editorial questions and within five business days for commercial or partnership inquiries.
What We Can Help With
- Factual corrections — If you believe any information on our site is out of date or inaccurate, please let us know. Include the page URL and the specific detail you think needs updating.
- Bonus or offer changes — Poker site promotions change frequently. If you notice a welcome offer or promotion on one of our reviewed sites no longer matches what we've published, we want to hear about it.
- Editorial questions — Questions about how we research, score, or rank sites are welcome. You can also read more about our approach on the About Us page.
- Partnership and commercial inquiries — If you represent a poker site or related business and want to discuss a commercial relationship, email us with details. Please note that paid placement does not influence our editorial ratings or rankings.
- Responsible gambling support — We are not a counseling service, but if you need information about responsible play tools or self-exclusion programs, our Responsible Gambling page lists national and state-level resources, including the national helpline at 1-800-GAMBLER.
What We Cannot Help With
We are an independent comparison and review site. We do not operate any poker platforms ourselves, so we are unable to assist with account issues, disputed withdrawals, bonus disputes, or technical problems on any of the sites we review. For those matters, contact the poker site's own customer support team directly.
Affiliate and Commercial Disclosure
Poker earns commission when readers follow links to poker sites and register or deposit. This commercial relationship does not determine how sites are ranked or scored — our editorial ratings are based on independent research and assessment. You can read the full detail in our Terms and Conditions.
A Note on Responsible Gambling
Online poker involves real money and carries real risk of loss. It is intended for adults aged 21 and over (18 and over in a small number of US states). If you or someone you know is experiencing difficulties related to gambling, free and confidential support is available 24/7 by calling 1-800-GAMBLER. State-specific resources are listed on our Responsible Gambling page.